The WorldExchange service has its own rules that you should read

Service rules


    1. This Agreement defines the conditions for the provision of services by the conversion platform.
    2. The conversion platform is understood as the web resource, the functions of which include the exchange of electronic and digital monetary units.
    3. Clients are individual citizens and enterprises that have expressed their intention to carry out an exchange transaction through a conversion platform (hereinafter referred to as the Platform).
    4. When jointly mentioning the Platform and the Client, they are referred to as the Parties.
    5. The parties have agreed that this electronic Agreement has the force of a written agreement.
    6. This Agreement is a public offer accepted through the execution of a conversion application on the web resource
    7. An asset freeze is considered to be the holding of cryptocurrency assets on the Platform’s wallets until the circumstances are clarified.

    1. The services provided by the Platform are given in clause 4. The procedure for their provision is provided for by the Regulations, the procedure of which is described in clause 5. The Client is obliged to comply with the conditions of clause 9.
    2. Conversion services are paid. The client who made the exchange through the Platform must pay the appropriate fee.

    1. The platform undertakes to convert, on the terms described by the Regulations, the title units of such EPS as Qiwi, Yandex.Money, Payeer and OKPAY..
    2. The Platform undertakes to provide the Client with access to information regarding the working conditions of the Platform, as well as technical support for conversion operations. The platform undertakes to guarantee the confidentiality of data on conversion operations, including their amount and execution time. The relevant data is available only to the Client who made the transfer. If an anonymous resource was involved in its implementation, then the transaction acquires the status of 'Confidential' and information about it is not subject to disclosure.
    3. The platform undertakes to restrict the access of unauthorized persons to information about the conversion.
    4. The Platform undertakes to provide services to Clients at a discount in the cases specified by the Regulations.
    5. The Client undertakes to provide the Platform operators with information for the transfer. Moreover, they must be complete and reliable.
    6. The client undertakes to comply with the terms of this document.
    7. The client undertakes to notify the administration of cases of complete or partial failure to complete the transaction The message must be sent within a month after the incident. If this condition is not met, then all disputed funds will become the property of the Platform.
    8. The Client undertakes to strictly comply with the regulatory requirements of the state in which he resides and the country of citizenship of which he belongs.
    9. The Client undertakes to comply with the terms of the regulations that govern the conditions for the implementation of conversion transactions on the Internet.
    10. The Client undertakes not to create applications for receiving funds not in his full name. Otherwise, the platform has the right to request user verification in accordance with clauses 4.6. and 4.7.

    1. Suspend activities for technical work, as well as troubleshooting.
    2. Approve and change the amount of commissions for performing conversion transactions.
    3. Refuse service to any Client without any explanation.
    4. Terminate the dialogue with the Client who demonstrates inappropriate behavior, or if he refuses to provide the information necessary to complete the application.
    5. In case of payment later than the set time, as well as in case of confirmation of the transaction for more than 20 minutes due to sending funds with a commission below the recommended one, the service has the right to recalculate the exchange rate.
    6. The Platform has the right to request that the Client verify his identity if the sender's full name does not match the recipient's full name.
    7. The platform has the right to request that the Client's identity be verified if there are suspicions about the legality of the origin of funds.

    1. The platform carries out conversion operations with the participation of electronic monetary units.
    2. The Platform has the authority to verify the legality of the Client's possession of the assets used in the course of the conversion operation.
    3. The platform has the right to freeze funds of dubious origin and request supporting documents for the transaction, as well as screenshots and other necessary information.

    1. Conversion is carried out after the receipt of money to the account of the Platform.
    2. The exchange is considered completed after the transfer of funds to the details specified by the Client.
    3. The client is not entitled to demand the cancellation of the initiated operation or the return of funds used in the conversion.
    4. When the Client sends funds, the amount of which does not match the application, the Platform administration has the right to suspend the conversion. The conversion is made at the exchange rate in force at the time of its commencement.
    5. If the Client has indicated an incorrect account number, the Platform does not perform the conversion.
    6. When carrying out a conversion operation involving Bitcoins, it is necessary to take into account the duration of the transfer, which takes from a quarter of an hour to several days. The Platform employees do not have the opportunity to reduce this period. 7 The exchange is considered completed after the transfer of funds to the details specified by the Client. 8 The client is given 15 minutes to pay for the details provided by the administration of the exchange. In case of payment after the expiration of time, the administration is not responsible for the safety of funds. But he guarantees to understand the situation.

    1. The Platform employees are not responsible for errors made when filling out an application or other oversights of the Client when using the service. The transaction cannot be canceled even if the money was erroneously transferred to an outsider.
    2. The Platform is not responsible for the safety of the Client's equipment, thanks to which he carries out the conversion operation.
    3. The platform is not responsible for the delay in conversion caused by the fault of credit institutions or EPS.
    4. The Platform does not accept responsibility for losses incurred by the Client as a result of a misconception about the profitability of the conversion.
    5. The client bears all costs of the conversion operation if, due to his errors, it was delayed or canceled.
    6. The Client warrants that it has the authority to dispose of the financial assets involved in the conversion.
    7. If during the exchange transaction, harm was caused to third parties, then the obligation to compensate for it lies with the Client. Damage is deducted from the amounts provided for the exchange.

    1. The Platform Management has the right to amend the terms of the Agreement at any time.

    1. The Client is not entitled to use the functionality of the Platform to make illegal transactions. The Client is aware that he will be held liable for the conversion of doubtful funds. Responsibility arises according to the norms of the state in whose jurisdiction the violation took place.
    2. To carry out a conversion operation, the Client must transfer the required amount of monetary units from the electronic wallet. The Client guarantees that he has the authority to use money in the conversion process.
    3. The Platform is not responsible for the conversion operation performed by third parties with the consent of the Client.
    4. The client is not entitled to cancel the application. All funds will come to the details specified by the client when drawing up the application.
    5. If the Client makes an exchange operation, then he expresses full acceptance of all the terms of the Agreement.
    6. The platform has the right to freeze the client's funds for 2 weeks in case of suspicions about the legality of the origin of funds.
    7. The platform withholds a 20% commission after unfreezing assets that were under suspicion.